Category: News

  • Ignorance Is Not Bliss: Impacts of Trauma on Journalists

    “It was a cool Tuesday in December 2005 and I almost got on board a C-130 plane, which was bound for a war-game zone on the northern coast of the Persian Gulf,” remembers 38-year-old Iranian TV journalist, Behrouz Tashakkor.

    He was almost at the airport when the newsroom decided to replace him with another reporter. As Tashakkor was going to the scene of another news event, he saw the same plane crash into a residential complex near Tehran’s Mehrabad Airport, and he was the only journalist at the scene who could report live on the incident. To be more precise, he was the only journalist left alive at the airport – the 64 other journalists were on board that plane to cover the war-game.

    “I had reported on plane crashes before, but this time I had to report on the deaths of my own colleagues,” says the war journalist who, more than two years after the tragedy, is still suffering from that “never-ending nightmare.”

    “I think recalling those harsh moments is natural, because it was one-of-a-kind. That incident aside I feel unaffected by the other tragedies I have reported on. I think of each story as being separate,” says Tashakkor.

    Putting feelings into compartments

    Director of the Dart Center for Journalism and Trauma, Roger Simpson, challenges those who repress such feelings. “Journalists often talk about compartmentalizing the experience. The experience happens and then as soon as they are away from it and the story is reported, the walls of the compartments close and then they’re onto something else and try to forget it. That’s a false explanation,” he says.

    “I do not call into question journalists’ reasons for adopting personal coping strategies,” he says. “If you’re going to continue in a challenging, risky job like this, you have to survive.” He emphasizes, however, that some of the strategies that journalists adopt, like compartmentalizing memories or repressing emotions, might not favour them in the long run.

    Of such strategies, repressing emotions is apparently more popular among journalists. According to Charles Figley, director of the Florida State University Traumatology Institute, “Many journalists tend to repress their emotions in times of trauma and they do that by detaching themselves from the tragic event they are reporting on to the extent that they go some place psychologically in which they can be objective and focus.”

    The Iranian Radio and Television’s Bureau Chief in Turkey, Hassan Mirbaha, remembers how he struggled to put a lid on his own emotions when he arrived in the northern Iranian city of Manjil on June 20, 1990, two hours after a 7.3-magnitude earthquake leveled the city and killed 40,000 people. “Everyone was either trying to rescue family members trapped under the debris or was screaming in grief. I wasn’t prepared for this. Then I told myself that I was not there to mourn. I told myself that I had come all that way to report and inform others of what had happened there, what the survivors desperately needed.”

    Naeemeh Namjoo, an Iranian journalist who covered another killer quake in the central Iranian city of Zarand in February 2005, says, “In those terrible conditions you should learn how to circumvent the impacts of the tragedy by not recounting the traumatic moments you have gone through during the day.”

    And still others come up with different tactics of confronting the trauma they report on. Ensiyeh Sameni, the first female TV journalist to arrive in the southeastern Iranian city of Bam after it was shaken by a 6.7-magnitude earthquake on December 26, 2003, explains how she got around the problem: “Before arriving at the scene I was only focused on how to handle the job professionally but once we landed in the area and were exposed to the tragedy, I fell apart emotionally.” With only two hours before her first live report from the destroyed city, she knew that she had to overcome the emotional part and prepare for the professional part. “I had spent almost all of the two hours crying, hugging surviving kids, and sympathizing with bereaved families, and then all of a sudden it was the airing time,” she says.

    One chief editor at the Iranian television’s satellite channel for which she was reporting refers to that first report as “absolutely amazing,” saying that, “She clearly had the impression of grief on her face, and even nearly choked on the air but that made it all the more natural. She kept doing the job perfectly, for more than 10 minutes.” While this journalist had not been able to avert the immediate emotional effects of the trauma on her own spirit, she had managed to survive professionally by immersing herself in the tragedy.

    But is surviving professionally equal to surviving the impacts of trauma? Simpson answers, “No. We as journalists do have the means to repress the emotions associated with awful events for a time, but if we don’t adequately deal with the problem, the likelihood is that those repressed emotions surface to trouble us sometimes. So you might experience something terrible today and the compartmentalization factor comes in. But six months from now something will trigger those memories of the experience and it’ll be a very unpleasant recollection.”

    Figley also believes that trauma memories can hardly be circumvented. The trauma psychologist compares concealing those memories to trying to store food in a container “which is not airtight.” He argues, “If it’s not airtight then it’s not going to be effective in storing the food. It’s the same way with these memories.”

    Many journalists might be carrying disorders from as early as their first traumatizing assignment without even being aware of them. Many even go into denial. A documentary about reporters titled Deadline Iraq: The Uncensored Stories of the War shows how, in their early accounts of reporting on the war, the journalists interviewed deny the impacts of trauma with one of them, a grizzled veteran, even speaking of how absolutely emotionless he was as he witnessed deaths and destruction from close range.

    But as Figley puts it, “Whether or not journalists deny that such a thing as trauma [among journalists] exists does not change the fact of the matter; it’s really how they go about conceiving or processing the experience that is the most important thing.”

    When trauma overrides journalists

    The C-130 plane crash and how it was reported on is still talked about by many Iranian journalists who are grappling with the effects of trauma on themselves. Behzad Tahmasbi, the Iranian News Network’s trauma reporter, comments, “There is no way that I can detach myself from that incident. We were all close friends. And what worsens things is that there is no positive side to it. When reporting on an earthquake you speak of survivors or reconstruction; here you become speechless. It’s a disaster all over.”

    Figley explains that the strong difference in impact is because deaths of the people we work with as journalists might change our perception of the profession. “When you are a journalist, there is a certain degree of separation from the people that have been affected,” he says. “There is this veneer, this thin layer between yourself and the people that you are reporting on.” Based on his logic, when we hear or see the death of a colleague, that thin layer disappears all of a sudden. There is more of a sense of our own mortality because “it reminds us more dramatically of how vulnerable we are to death.”

    Simpson, however, believes that fear of death or self-mortality might not be the sole reason for journalists’ different view of colleagues’ death as compared to other fatalities. “Each of us has a sense of what the world is like,” he says. “So if I’m a journalist, I have an understanding of what journalists face, what I face. And those other journalists are also a part of my life. When I witness a journalist’s death my sense of my mortality has changed, not because I’ve been intact but because people I’ve counted on being in my world are no longer there.”
    Some progress

    Despite extensive research on trauma and its impacts on various working communities, it seems that journalism has not yet received enough attention from the trauma experts and even the news organizations. Studies by the Dart Center for Journalism and Trauma show that while emergency workers have recognized the need for self-care and organizational safeguards, particularly in the last decade, journalists may not yet have been recognized as potential candidates for employee safeguards and increased support.

    Major news networks such as Reuters, BBC and AP have begun holding trauma training programs and counseling sessions for their journalists, but the trend is far from common at the international level. As Stephen Ward, professor of journalism at the University of British Columbia says, “The myth still exists that journalists shouldn’t need trauma programs because journalists are supposed to be ‘tough as nails.’”

    Nevertheless, it seems that it is journalists themselves who can take that most important first step in reducing the adverse effects of trauma on them by increasing their level of awareness of the disorder. They will be better prepared once they know the psychological hazards of the job. And once they know them they can handle them much more easily than before, sometimes as easily as talking about the effects that covering violence and other traumatic events has had on them.

    But if they do not have a knowledge of the impact trauma can have, coupled with a supportive environment to deal with its effects, it will be difficult to begin to address their emotional challenges.

  • Digging Deeper: A Canadian Reporter’s Research Guide

    Digging Deeper: A Canadian Reporter’s Research Guide was co-written by four award-winning journalists who also teach journalism. Between reporting and teaching, clearly they grasped how insufficient American investigative reporting guides are for students north of the 49th Parallel. Digging Deeper is the first and only investigative reporting guide written with Canadian systems, policies and infrastructure in mind. That alone should guarantee its success across the country, but it’s not just the only Canadian investigative guide — it’s also a very good one.

    Authors Cribb, Jobb, McKie and Vallance-Jones touch on all the bases for good reporting in the first half of the text, then they shift their focus in the second half to the very specific tools and techniques that will help journalists break through bureaucratic barriers and organizational holdups.

    The general information — including a review of different primary and secondary sources and a summary of “twelve keys,” like tenacity, skepticism, and curiosity, to give a journalist the mentality for success — resembled many how-to journalism texts that preceded Digging Deeper. While law, interviewing techniques and information gathering are necessary elements to any report (and hence any reporting text), the information is sometimes too general to be valuable and too cursory to be informative. ‘Public records,’ for example, occupies almost 30 pages, but it needs triple that space to actually address the dozens of types of records mentioned and URLs listed. Young B.C. journalists scrolling through web address lists might be disappointed to learn that BC Online, listed as a great resource for land titles, is a pricey, subscription-only tool. And reporters looking for in-depth information about labour disputes will find that Ontario’s Ministry of Labour offers frequent online updates, whereas B.C.’s Labour Ministry only posts about one report a year. Digging Deeper’s authors all live and work east of the Canadian Rockies, and their oversight of B.C.-oriented issues is notable.

    The media law section also suffers from a wealth of information condensed into a recap. The reader is introduced to the justice system, not shown how to approach it. The chapter’s concluding anecdote is a microcosm of the chapter itself, rehashing a 1992 Montreal Gazette story on judicial scandal without mentioning how the investigation was accomplished.

    A research guide can only be so long, though, and elaborating on courts and records could easily have spun the compact 260-page book into a 1000-page tome.

    Digging Deeper really shines when it moves away from the basics of good reporting and hones in on specific techniques. The text’s coverage of Freedom of Information, Computer-Assisted Reporting, and financial reporting make it truly invaluable.

    Aptly, the authors note that journalists shy away from numbers. Then, they take the reader step by step through sample finance reports, excel spreadsheets and database managers, highlighting the most vital tools and info that each provides. The text offers tips, including what numbers should catch a journalist’s eye on a 10-K and what steps are necessary to sort spreadsheet data into chronological order.

    The FOI section provides clear and encompassing guidance for facing reticent Information Officers who use fees and delays to waylay an information request. Digging Deeper’s links to sites like CAIRS — for past Access to Information requests — and provincial and federal ATI sites also make the FOI process more accessible to starting journalists.

    Probably the most useful section of the book begins after the text ends. Appendices A, B, and C are guides to spreadsheets, databases and financial information, respectively. With bullet points, diagrams, and web links, book lays plain all the basics of three extremely valuable, rarely used tools that new journalists should embrace. The explanations are so methodical that following them is astoundingly easy.

    A guide to Canadian investigative reporting and researching has been much-needed for years now, and Digging Deeper fills the void extremely well.

  • The reporter’s battle: Objectivity and independence on the frontlines in Afghanistan

    On his most recent visit to Afghanistan in June, Jas Johal met a 27-year-old soldier from Kingston, Ont.

    Left to right: Evan Jonigkeit plays Specialist Coughlin and Tina Fey plays Kim Baker in Whiskey Tango Foxtrot from Paramount Pictures and Broadway Video/Little Stranger Productions in theatres March 4, 2016.

    The soldier was married with a two-year-old son and expressed dedication to his mission.

    The two clicked right away and struck up a friendship, said Johal, a television reporter for Global BC. At the end of his six-week stay with the troops in the Kandahar airfield, Johal packed up his belongings, said his goodbyes and left to return to Canada.

    On July 4, six Canadian soldiers and an Afghan interpreter were killed when their armoured vehicle hit a roadside bomb. After a detour on his return journey that cut him off from the news, Johal arrived home in Vancouver to find out one of the dead soldiers was his friend, Capt. Matthew Dawe.

    “There was only a month left before [Dawe] was going to go home,” Johal said. “For the first time, it really hit me.”

    Johal realized he had significant footage of Dawe out on patrol and decided to put together a segment about the soldier. It aired on Global National and implied a close relationship between the two men.

    “You do your best to provide an accurate, objective view of what’s happening there,” he said. “But it affects you.”

    Johal’s experience getting to know Dawe and sharing his story with the world isn’t necessarily characteristic of journalists reporting from Afghanistan, who do their best to maintain some distance from their subjects. But reporters sent to the conflict live directly with the troops, who in turn feed them and give them a place to sleep, write and edit. Journalism ethics are a constant issue because journalists must report critically and objectively on the soldiers who work to keep them alive and have to navigate the wishes of military public officials who make it tricky to tell the whole story.

    “In a perfect world, you’d want to live separately,” Johal said. “That’s the toughest part. We go on patrol with these troops. You’re there to ask critical questions, but at the same time, they are responsible for your safety and security.”

    Reporters who take a hard line with their interview subjects or pursue controversial stories can’t help but wonder if their tactics will result in decreased access to patrols and meetings.

    Johal said it’s only natural to expect journalists embedded with troops to produce stories about soldiers, but these journalists also have a responsibility to expand their coverage.

    This sometimes means hiring a fixer – a local guide and translator – in Kandahar and taking to the streets without protection.

    “When we’re gone, we’re on our own,” Johal said. “We’re in the city doing interviews as much as possible. We do make a conscious effort to go out. You need to be on the front lines.”

    Reporters might make the extra effort to find the untold story, but it’s the responsibility of their newspapers and networks at home to release the content, said Chris Waddell, an associate professor of journalism at Carleton University in Ottawa.

    “The ironic situation is that reporters might actually end up giving a sanitized version of war because legs that are blown off or incinerated, those images are deemed too disturbing to put on TV,” Waddell said.

    Still, the concept of embedded journalists has been around since World War II, he said, and reporters today enjoy significantly more freedom in what they can print or show on TV.

    “In embedded situations, you can’t report on issues of military significance and you can’t report on things that might benefit whoever the enemy might be,” Waddell said. “You can’t report on casualties before the family has been notified.”

    Jonathan Fowlie, a Vancouver Sun reporter who spent six weeks in Afghanistan in the spring reporting for CanWest News Service, said it isn’t uncommon for military public affairs officers to recommend stories or ride along with journalists on patrol.

    “There were a few times where I wrote things I was told not to write,” Fowlie said of the military’s close watch on the stories he pursued. “There was a bit of a distressing trend I wasn’t all that happy with.”

    When one public affairs officer was unable to accompany Fowlie on a patrol, he asked Fowlie to email him his story before it was published so he might check for factual inaccuracies.

    After a talk with his editor, Fowlie agreed to send his story to the officer and the CanWest News Service desk in Ottawa at the same time. When that officer came back with requests that he take out a quote and change the wording in a couple of paragraphs, Fowlie said no. Without any factual errors or details that might put the troops in danger, he wasn’t about to change the story.

    “I told him, ‘I don’t feel anything you’ve asked for is valid,’” Fowlie said. “I printed it and it was fine. And the issue was, if you want to go out with the troops you have to go through [that officer]. I just didn’t like it.”

    Fowlie knew his desk in Ottawa was ready to back him up, in case his decision to publish the story got him kicked out of his post.

    “What if I had a desk that wasn’t willing to back me?” he said. “If you stand on principle and get kicked out, it means your papers don’t have coverage. And you have to live with that. My desk was behind me 100 per cent. I think most desks are like that.”

  • Ethics in News

    Ethics іѕ a word thаt – like professional – іѕ used a great deal bоth hеrе іn thе region, іn оur profession аnd асrоѕѕ mаnу оthеrѕ, but whаt іѕ it? Whаt does thаt mеаn іn practice?

    Ethics аrе a code оf conduct fоr аn individual, associations, corporations аnd governing bodies – designed tо stop thе abuse оf power, corruption аnd behaviour thаt іѕ deemed immoral.

    Today thіѕ code оf conduct іѕ bеіng undermined аnd wе саn ѕее thіѕ еvеrу day оn оur news feeds wіth thе behaviour оf President Trump аnd hіѕ administration, tо Brexit, tо thе present UK Government, аѕ wеll аѕ оthеr leaders іn Europe аnd furthеr afield.
    Setting аn ethical example

    Thіѕ does nоt set a good example fоr uѕ аll аnd саn signal tо individuals, associations аnd corporations thаt it’s OK tо undermine thе principles bеhіnd ethics.

    Thе bright spot globally іѕ thаt bесаuѕе оf social media аnd thе ability today tо hаvе platforms thаt open оur views, opinions аnd ideas uр tо a muсh wider audience thаn friends, relatives аnd colleagues – corporations аrе mоrе accountable thаn thе people іn politics.

    Authenticity delivers huge benefits tо thоѕе thаt practise іt consistently аnd thіѕ іѕ a lesson thаt mаnу brands аnd individuals hаvе learned, аlthоugh thеrе аrе examples tо thе contrary – Prince Andrew аnd Boeing tо nаmе but twо.

    Authenticity іѕ acting ethically, honestly аnd transparently аnd companies аrе seeing thіѕ hаvе a positive impact оn thеіr sales аnd thuѕ bоttоm lines аnd shareholder dividends.

    Sо wе nоt оnlу hold thіѕ dear internally but work hard tо ensure thаt оur clients ѕее thе benefits оf ethics аnd authenticity аnd act accordingly.
    ‘Window dressing’

    In thіѕ region, ethics, professionalism аnd corporate social responsibility аrе words аnd phrases thаt аrе used frequently аnd аrе оftеn – sadly – mere window dressing fоr brands аnd companies tо pay thе necessary ‘lip service’ tо thеѕе elements, but іn reality аrе prone tо interpretation.

    Wе ѕее thаt mаnу wіthіn thе PR industry subscribe tо ethics, whеthеr іt іѕ оn thеіr websites оr іn thе associations thаt thеу аrе members оf, but іn varying degrees tend tо act іn thеіr оwn self-interest аbоvе аll еlѕе. Wе ѕее thіѕ іn thе area оf recruitment, pitches, client conflicts wіthіn thе ѕаmе agency аnd іn оur media relations work.
    ‘Self-policing mechanism’

    It іѕ subtle іn ѕоmе cases аnd mоrе obvious іn оthеrѕ, but thе fact іѕ thаt іt happens аnd іѕ reliant оn a self-policing mechanism, versus аnу recognised official bоdу оr mediation, аnd thuѕ does nоt hаvе thе ‘bite’ thаt іt does іn оthеr regions оf thе world.

    Whеn уоu think оf thе mаnу agencies thаt claim thе title оf PR, іtѕ easy tо ѕее hоw thе issue оf ethics саn gеt lost – thеrе іѕ ѕuсh a wide range оf operations, frоm small оnе- tо two-person operations tо agencies оf 30-plus. Mаnу оf thеm аrе nоt subscribed tо аnу оf thе associations оr bodies thаt require аt lеаѕt ѕоmе guarantee thаt thеу operate ethically, ѕо it’s actually impossible tо say categorically thаt аn ethical approach аnd culture іѕ bеіng applied асrоѕѕ thе industry оr – іn ѕоmе cases – еvеn bеіng acknowledged.

    It іѕ important tо state аt thіѕ juncture thаt mаnу іn оur sector dо operate ethically, but wе hаvе witnessed thоѕе thаt don’t аnd whilst іt іѕ frustrating, thеrе іѕ little wе саn dо but adjust tо thе inevitable costs оf thеѕе оn оur business аnd mоvе forward.

    Onе оf thе responses tо thіѕ mіght bе thаt clients wіll work оnlу wіth agencies thаt subscribe tо аnd саn illustrate thаt thеу act ethically, but wе know thаt thіѕ isn’t thе case, wіth thе issue rarely, іf еvеr, raised bу clients working оr present іn thіѕ region аѕ раrt оf thе pitch process оr аt thе tіmе оf engagement.

    Thеіr focus іѕ оn cost аnd wе аll know whаt happens whеn уоu try tо ‘buy cheap’.